We integrate CRM, build pipelines, launch AI bots. Clients recover 25–40% of lost revenue after the system is tuned to their workflow.
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Kommo Official PartnerBitrix24 Official PartneramoCRM Official Partner
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What we do
Services
Full-cycle CRM integration — from audit to support. We take a business process and turn it into an automated system.
All prices exclude VAT (Spanish IVA, 21%). Applies only to clients tax-resident in Spain. For non-Spain clients — VAT 0% (export of services).
Listed prices cover our implementation and configuration work only. CRM licenses, third-party subscriptions and AI API tokens are paid separately by the client.
Channels without CRM
WhatsApp, Telegram, Instagram and more in one system. Works standalone, with optional AI on every channel.
Runs without a CRM
Messengers & social
AI per channel
from€200€ / channel+ VAT
IP Telephony — Basic
One number tied to your CRM. All inbound/outbound calls are auto-logged in the deal, recorded, and visible in the client card. Simple round-robin distribution and a basic voice menu.
1 number + CRM binding
Auto-recording and deal linkage
Simple round-robin routing
from€700€ / project+ VAT
IP Telephony — Standard
Advanced telephony: IVR (voice menu), complex routing by queues and priorities, group numbers, scenario-based forwarding. For sales teams of 5+ managers.
Multi-level IVR menu
Queue & priority-based routing
Group numbers + forwarding
from€1 200€ / project+ VAT
Start
CRM — Basic Package
For micro/small businesses with 1–3 staff and no CRM yet. Stop losing leads in WhatsApp and Instagram — all conversations land in one client card with the full message history saved. Turnkey launch in 14 days, no lengthy integrations.
For small/mid businesses with 4–10 users and an established sales process. Funnels, IP telephony, a base dashboard, and bots for routine scenarios — in 21 days you can see where leads leak and which channel actually drives revenue.
2–3 funnels + IP telephony
1–2 Salesbots for qualification and FAQ
Digital pipeline + base sales dashboard
2 weeks of free post-launch support
from€1 690€ / project+ VAT
Top for business
CRM — Professional Package
An end-to-end operating system for mid businesses with 8–15 users, multi-channel sales, and complex processes. B2B/B2C/reactivation funnels, 3+ Salesbots, custom reporting.
Pick one of the following:
• 1 AI scenario (lead qualification or FAQ bot)
• Custom analytics + BI dashboard
• Integration with 1–2 external systems (accounting, inventory, telephony)
21–25 days turnkey, leads → deals → metrics in one place.
3+ funnels + full channel stack
3+ Salesbots + 1 AI scenario
Custom analytics + BI dashboard
1 month of free post-launch support
from€2 990€ / project+ VAT
Altegio for solo pros
For solo professionals or micro-studios with 1–3 staff: online booking, automatic client reminders, client cards with visit history. Launches in a week — clients book themselves through your site or Instagram, no calls or chat back-and-forth.
Online booking + auto reminders
Client cards & visit history
Website / Instagram integration
from€750€ / project+ VAT
AI & Automation
AI bots, auto-replies, request classification. Save 20+ hours weekly.
Niche-specific bots
Auto-routing
AI trained on your data
from€1 500€ / project+ VAT
Analytics & BI
Dashboards with real metrics: revenue, conversion, response time — in real time.
Real-time dashboards
Manager KPIs
Sales forecasts
from€1 200€ / project+ VAT
Support: Basic
Keeps your CRM from going stale after launch: business processes change and settings must keep up. Up to 6 hours of work per month, 24-hour response, no annual lock-in — cancel any month.
Up to 6 hours/month
Error monitoring
Updates on API changes
from€500€ / mo+ VAT
Support: Standard
For actively growing businesses where processes change constantly. Up to 12 hours per month, 4-hour response in business hours, monthly metrics audit with recommendations — catch issues before they cost you money.
Up to 12 hours/month
4-hour response SLA
Priority on improvements
from€900€ / mo+ VAT
Support: Premium
For mission-critical operations where downtime equals lost revenue. Up to 20 hours per month, 1-hour response, dedicated project manager, new feature development within your hours — no separate orders needed.
Up to 20 hours/month
1-hour response SLA
Quarterly architect call
from€1 500€ / mo+ VAT
How we work
Process
6 steps from first call to launch. Average time — 21 days.
01
1–2 days
Audit
Analyze current processes, calculate losses, identify growth points.
02
2–3 days
Architecture
Design CRM to fit your logic. Funnel, fields, automation.
Run deals through the funnel, verify integrations and automations, fix what surfaces.
05
2–3 days
Training
Train managers, hand over docs, video tutorials.
06
1 day
Launch
System in production. Process tuning.
CRM Licenses
Pricing
Official vendor pricing. We are certified partners of Kommo, Bitrix24, amoCRM and Altegio.
Users
5
Term
Base
2,500 leads
€13/user·mo
Total 6 mo: €390
2,500 leads
Unified inbox
Sales pipelines
Popular
Advanced
5,000 leads
€21/user·mo
Total 6 mo: €630
5,000 leads
Auto-chat
Salesbot
KPI tools
Pro
10,000 leads
€39/user·mo
Total 6 mo: €1,170
10,000 leads
Forecasting
Activity log
Customizations
Calculator
What is your lost revenue?
Rough estimation. Enter your numbers and see the scale of losses.
5
€1 500
30%
40
Lost revenue
−€90 000
/ mo
Per year−€1 080 000
Lost leads / mo60
What OPERIX can realistically recover
Recovery (25–40%)+€22 500–€36 000/mo
OPERIX cost€2 490 one-off + €500/mo+ VAT
Payback≈ 3 days
Estimation model. 25–40% recovery is an average range from similar projects, not a guarantee. Exact scope and timeline — on the free intro call.
Cases
What we do
1 published case + 4 reference scenarios from our practice. Numbers in reference scenarios are typical ranges, not promises to any specific client.
Published case
Aesthetic clinic
7 systems in one CRM
Aesthetic medicine clinic, Barcelona
An AI bot pre-qualifies clients and drives them to booking with a deposit. WhatsApp, Instagram and calls — in one CRM. A bot reminds about visits. The owner sees on one screen where the money goes and where clients drop off.
Reference scenario
Revenue +25–35%¹
E-commerce
Scenario: online store losing leads
Typical pain: 100–250 leads/day processed manually in spreadsheets, up to 60% lost. Stack we assemble: amoCRM + WhatsApp + AI bot for initial classification.
Reference scenario
No-shows −60–80%¹
Beauty
Scenario: salon or chain with overloaded admins
Typical pain: 60–70% of calls are the same 5–10 questions, no-shows up to 15–20%. Stack: FAQ AI bot + booking integration + WhatsApp reminder chains.
Reference scenario
Conversion +15–30%¹
Real Estate
Scenario: real estate agency without call transparency
Typical pain: managers call from personal mobiles, the director does not know what was promised. Stack: virtual PBX + Bitrix24/amoCRM integration + keyword scoring.
Reference scenario
Cycle time −25–40%¹
B2B SaaS
Scenario: B2B SaaS without a unified funnel
Typical pain: growth from Notion + spreadsheets, no forecast, no one tracks cycle time. Stack: amoCRM with multi-stage funnel, auto-measurements, revenue forecast, investor dashboard.
Frequently asked
What people usually ask
Eight questions that come up most often on the first call. If yours isn't here — ask in the chat at the bottom-right or message us directly.
Didn't find your question?
Ask in the AI chat at the bottom-right or book a free 30-minute call — we'll answer anything that matters for your decision.
Team
Who we are
Two co-founders with 25+ combined years in product, customer service and automation.
Co-founder
Daniil Nitsenko
Co-founder · Product Manager
Product manager in insurance, banking and healthcare. Builds customer services and contact centers from scratch. Implements AI tools to grow team effectiveness.
10+
Years in product
Co-founder
Alexandr Tcacenco
Co-founder · Account Manager
Builds businesses from scratch and brings them to market. Knows manufacturing, healthcare and IT from inside. Turns chaos into processes — fast and clean.